Billing Conditions
Vorenelle operates this shop and website, including all associated information, content, features, tools, products, and services, to offer you, as a customer, a secure shopping experience. These Billing Conditions describe the payment, processing, and billing terms applicable to any order placed on our shop.
Accepted Payment Methods
We accept payments by credit card (Visa, Mastercard, American Express), as well as any other payment method offered at the time of checkout (e.g., Shop Pay, Apple Pay, Google Pay, or PayPal, depending on availability). All payments are securely processed via the Shopify platform and its partner payment providers.
Billing
The total amount of your order, including the price of the products, any shipping costs, and applicable taxes, is debited at the time of order confirmation. By placing an order, you guarantee that the payment information provided (card number, expiration date, cardholder information) is accurate, complete, and that you are authorized to use the specified payment method.
All transactions are conducted in euros (€), unless otherwise indicated on the shop at the time of purchase.
Authorization and Verification
We reserve the right to verify the payment information provided before confirming an order, and to refuse or cancel any order in case of suspected fraud, pricing errors, stock shortages, or invalid payment information. If authorization is refused by your bank or card issuer, the order will not be processed.
Taxes
Unless otherwise stated, the prices displayed on the shop include applicable VAT for deliveries within France and the European Union. For orders shipped outside the EU, customs duties or local taxes may apply and will be charged to the customer, depending on the regulations of the destination country.
Billing Errors
In case of a billing error (double debit, incorrect amount, etc.), please contact us as soon as possible at latauxique@gmail.com so that we can proceed with a verification and, if necessary, a correction or refund.
Refunds
Any refund approved in accordance with our Return and Refund Policy will be issued to the original payment method used for the purchase, within 10 business days of approval. Additional time may be required depending on your bank or card issuer.
Changes to Terms
We reserve the right to modify these Billing Conditions at any time, particularly to reflect changes in our payment methods or for legal or regulatory reasons. Any modification will take effect upon its publication on this page.
Contact
For any questions related to billing, please contact us at latauxique@gmail.com.
Vorenelle
latauxique@gmail.com