Delivery Policy
Processing Time
All orders are processed within 1 to 3 business days after payment is received. You will receive a confirmation email with a tracking number as soon as your order has been shipped.
Delivery Times
- Metropolitan France: 5 to 10 business days
- European Union (Belgium, Switzerland, etc.): 7 to 14 business days
These times are indicative and may vary depending on external factors beyond our control (customs, weather conditions, order volume).
Shipping Costs
Delivery is free for all orders, with no minimum purchase.
Order Tracking
A tracking link will be sent to you by email as soon as your package is shipped. You can track the progress of your delivery in real-time via this link.
Incorrect Shipping Address
We are not responsible if an order does not arrive due to an error in the shipping address provided by the customer. Please carefully check your details before confirming your order.
Lost or Damaged Package
If your package appears lost or arrives damaged, please contact us immediately at latauxique@gmail.com so we can resolve the issue quickly.
International Delivery
We currently only ship to France and some countries in the European Union. For any delivery requests outside these areas, please contact us directly.